Privacy Policy
At LeadOPS360, your privacy is our priority. Learn how we handle your data with enterprise-grade security and DoT compliance.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our AI Sales Agents, or contact support. This includes your name, email address, phone number, and business details.
2. AI Sales Agent Data Processing
Our AI Sales Agents process high-intent conversations to qualify leads. This data is used solely to improve lead management and sales efficiency for your business. We do not use your proprietary sales data to train models for other customers.
3. DoT Compliance & Call Recording
In compliance with Department of Telecommunications (DoT) regulations, certain calls may be recorded for quality and security purposes. All recordings are stored securely and handled in accordance with Indian telecom laws.
4. How We Use Information
Information is used to provide, maintain, and improve our CRM services, communicate with you, and ensure security and compliance across our telephony infrastructure.
5. Data Sharing & Security
We do not sell your personal data. We only share information with third-party service providers (e.g., telephony partners) as necessary to provide our services. We implement industry-standard security measures to protect your data.
6. Your Rights & Updates
You have the right to access, correct, or delete your personal information. We may update this policy periodically, and we will notify you of any significant changes via email or our platform.
Have questions about your data?
Our security team is here to help you understand our compliance measures.